Quality Management Systems

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is expressed as the organizational goals and aspirations, policies, processes, documented information and resources needed to implement and maintain it. WAQTACS recognises the importance of the QMS in detailing the ethos and commitment within any Company towards quality and its maintenance however it can be difficult to know where to start when detailing the processes within a Quality Management System.  WAQTACS can assist in this and help create your quality framework on which to build your own compliant quality management system.

Contact us now to find out how we can support you further in creating your Quality Management System.

Elements included in our QMS service bundles (this list is not exhaustive):

• Preparation for Accreditation (ISO17025:2017, ISO17020:2012 – other standards can be reviewed) – onsite with Client (1 day)
• ISO17025:2017 transition – onsite with Client working to ensure a smooth and hassle-free transition to the new version of ISO17025 (1 day)
• ISO 17025:2017 Awareness – getting to know the standard – onsite with Client (1 day)
• ISO 17020:2012 Awareness – getting to know the standard – onsite with Client (1 day)
• ISO17025:2017 Implementation – working with Client to ensure compliance to ISO standard requirements – onsite with Client (1-2 days)
• ISO17020:2012 Implementation – working with Client to ensure compliance to ISO standard requirements – onsite with Client (1-2 days)
• Management of Clients Quality Management system including internal audits, non-conforming work, CAPA, Complaints (ISO17025:2017) (time to be agreed at contract review)
• Management of Clients Quality Management system including internal audits, non-conforming work, CAPA, Complaints (ISO17020:2012) (time to be agreed at contract review)
• Quality Manual writing (ISO17025/17020/17043/15189/9001) – remote (1-3 days or time to be agreed at contract review)
• Standard Operating Procedure writing – remote (0.5-1 day dependent on number of SOP’s required or time to be agreed at contract review)